Privacy Policy
This Privacy Policy applies to the AbhiCraft mobile application (hereinafter referred to as the "Application"), operated by Abhi Furniture Mall (hereinafter referred to as the "Service Provider"). The Application enables users to browse furniture, manage favorites, place orders, and securely purchase physical furniture products.
Information We Collect
Depending on how you use the Application, we may collect the following information:
- Full Name
- Mobile Number
- Email Address (if provided)
- Delivery/Billing Address (if provided)
- Favorite products
- Order details and purchase history
- Device IP address
- Device type and operating system
- Application usage information
OTP authentication requires your mobile number for account verification and login.
Payments
Payments are securely processed through Razorpay. The Application does not collect or store your debit card, credit card, banking credentials, UPI PIN, CVV, or other sensitive payment information.
When a payment is completed, we may receive transaction-related information such as:
- Transaction ID
- Payment Status
- Order ID
- Amount Paid
This information is used solely for payment verification, order processing, customer support, refunds (where applicable), fraud prevention, and legal compliance.
How We Use Your Information
- Authenticate users using OTP
- Process furniture orders
- Deliver purchased products
- Manage payments and transactions
- Provide customer support
- Improve app performance and user experience
- Maintain security and prevent fraud
We do not sell, rent, or share your personal information with advertisers. Information is shared only with trusted service providers when necessary to provide our services or comply with legal obligations.
Third-Party Services
The Application uses trusted third-party services, which have their own privacy policies.
Data Retention
We retain personal information only for as long as necessary to provide our services, complete transactions, resolve disputes, comply with legal obligations, and improve our services.
You may request deletion of your account and associated personal data by contacting support@abhifurnituremall.com.
Children's Privacy
The Application is not intended for children under 13 years of age. We do not knowingly collect personal information from children.
Security
We implement reasonable administrative, technical, and organizational safeguards to protect your information. However, no method of electronic storage or transmission over the Internet is completely secure.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Changes become effective immediately after they are published in the Application or on our website.
Effective Date
Effective Date: 2026-07-05
Contact Us
If you have any questions regarding this Privacy Policy or wish to request deletion of your personal data, please contact us at:
support@abhifurnituremall.com