Terms & Conditions
These Terms & Conditions govern the use of the AbhiCraft mobile application (hereinafter referred to as the "Application"), operated by Abhi Furniture Mall (hereinafter referred to as the "Service Provider"). By accessing or using the Application, you agree to be bound by these Terms & Conditions.
1. Acceptance of Terms
By using the Application, creating an account, placing an order, or making a payment, you acknowledge that you have read, understood, and agree to these Terms & Conditions. If you do not agree, please discontinue using the Application.
2. User Account
The Application uses OTP-based authentication for secure login and account identification. Users are responsible for maintaining access to their registered mobile number and ensuring that the information provided is accurate and up to date.
3. Products and Orders
The Application allows users to browse furniture products, view product information, save favorites, and purchase physical furniture products.
All orders are subject to product availability and acceptance by Abhi Furniture Mall. The Service Provider reserves the right to refuse or cancel any order due to pricing errors, stock unavailability, suspected fraud, or other legitimate business reasons.
4. Payments
Payments are securely processed through Razorpay. The Application does not store your debit card, credit card, UPI PIN, CVV, or banking credentials. Orders will be confirmed only after successful payment authorization.
5. Cancellation Policy
Customers may cancel their order before the product has been shipped. Once the order has been shipped, cancellation requests cannot be accepted. To request cancellation, please contact our customer support as soon as possible.
6. Refund Policy
Refunds are provided only in cases where the delivered product is damaged, defective, or significantly different from the order placed.
Customers should report damaged products within a reasonable time after delivery, along with supporting photographs or other requested information. Approved refunds will be processed using the original payment method whenever possible.
7. Shipping & Delivery
Orders are generally processed and shipped within 7 business days after successful payment confirmation. Delivery timelines may vary depending on the customer's location, product availability, logistics, weather conditions, or other unforeseen circumstances.
8. User Responsibilities
You agree not to:
- Provide false or misleading information.
- Attempt unauthorized access to the Application or its systems.
- Use the Application for unlawful or fraudulent purposes.
- Interfere with the security or normal operation of the Application.
9. Intellectual Property
All content available within the Application, including product images, logos, graphics, text, and trademarks, is the property of Abhi Furniture Mall or its licensors and may not be copied, reproduced, or distributed without prior written permission.
10. Third-Party Services
The Application uses trusted third-party services for functionality and payment processing, including:
Use of these services is subject to their respective Terms and Privacy Policies.
11. Limitation of Liability
The Application is provided on an "AS IS" and "AS AVAILABLE" basis. While we strive to provide accurate information and reliable service, we do not guarantee uninterrupted availability or error-free operation. To the maximum extent permitted by applicable law, Abhi Furniture Mall shall not be liable for indirect, incidental, or consequential damages arising from the use of the Application.
12. Changes to These Terms
We may revise these Terms & Conditions from time to time. Updated versions become effective immediately upon publication. Continued use of the Application constitutes acceptance of the revised Terms.
13. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the competent courts in Andhra Pradesh, India.
Effective Date
2026-07-05
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us at:
support@abhifurnituremall.com